What people are saying.

As a business leader at Google, I worked closely with Marty at Google on several high profile and strategic customer support projects. He is not only an expert in the field of knowledge management solutions, he is also a talented writer, editor and project manager. No matter the challenge, Marty will identify and deliver solutions to fit the unique needs of any project. In addition, he has incredible people skills, leading and communicating with confidence and delivered with an open, natural and welcoming style. If you are looking for KM business solutions, created for your specific needs and delivered in a clear and engaging manner, I would highly recommend Marty.

— Ann Cuevas, former director, Google Nest Customer Care
Working with Marty was an outstanding experience from start to finish. He took the time to truly understand our organization’s needs and communicated with clarity every step of the way. His deep technical expertise in Salesforce, combined with his knowledge of how to design and implement an effective knowledge base, made him an invaluable partner in this project. Marty’s ability to react quickly to shifting deadlines was crucial in helping us successfully launch our knowledge base on time. His weekly advisory sessions were especially impactful—he not only guided us through building the right structure for our knowledge base but also equipped our knowledge manager with the training and confidence needed to maintain it moving forward. Thanks to Marty’s expertise and commitment, we now have a solid foundation that will serve our team and customers for years to come. I would highly recommend him to anyone looking for a consultant who is both a technical expert and a true collaborator.

— Ben Grounds. Customer Care Site Manager, Cabinet Works Group