MVP KB Quick-Start Consultation
Get a one-hour consultation with Martin Hobratschk, who will answer your questions about the guide and provide expert advice on your knowledge management efforts. to get the digital download added
Designed for those with little or no knowledge management expertise, the MVP KB Quick-Start Assessment & Planning Toolkit provides a collection of actionable resources to transform your contact center's knowledge base. Contents include:
Stakeholder interview guide
A content audit checklist
Workflow analysis templates
Goal-setting worksheet
Simplified ROI calculator
Stakeholder playbook
The consultation includes a one-hour virtual meeting with Martin Hobratschk, who will answer any questions you have about the Toolkit and help you get started on implementing your MVP KB so that you can quickly deploy a knowledge solution that will radically improve your customer service contact center operation, increase employee and customer satisfaction, and boost your bottom line.
The MVP KB Quick-Start Assessment & Planning Toolkit + Consultation will equip you with everything needed to assess, plan, and gain buy-in for a more effective and organized knowledge system.
Get a one-hour consultation with Martin Hobratschk, who will answer your questions about the guide and provide expert advice on your knowledge management efforts. to get the digital download added
Designed for those with little or no knowledge management expertise, the MVP KB Quick-Start Assessment & Planning Toolkit provides a collection of actionable resources to transform your contact center's knowledge base. Contents include:
Stakeholder interview guide
A content audit checklist
Workflow analysis templates
Goal-setting worksheet
Simplified ROI calculator
Stakeholder playbook
The consultation includes a one-hour virtual meeting with Martin Hobratschk, who will answer any questions you have about the Toolkit and help you get started on implementing your MVP KB so that you can quickly deploy a knowledge solution that will radically improve your customer service contact center operation, increase employee and customer satisfaction, and boost your bottom line.
The MVP KB Quick-Start Assessment & Planning Toolkit + Consultation will equip you with everything needed to assess, plan, and gain buy-in for a more effective and organized knowledge system.
Get a one-hour consultation with Martin Hobratschk, who will answer your questions about the guide and provide expert advice on your knowledge management efforts. to get the digital download added
Designed for those with little or no knowledge management expertise, the MVP KB Quick-Start Assessment & Planning Toolkit provides a collection of actionable resources to transform your contact center's knowledge base. Contents include:
Stakeholder interview guide
A content audit checklist
Workflow analysis templates
Goal-setting worksheet
Simplified ROI calculator
Stakeholder playbook
The consultation includes a one-hour virtual meeting with Martin Hobratschk, who will answer any questions you have about the Toolkit and help you get started on implementing your MVP KB so that you can quickly deploy a knowledge solution that will radically improve your customer service contact center operation, increase employee and customer satisfaction, and boost your bottom line.
The MVP KB Quick-Start Assessment & Planning Toolkit + Consultation will equip you with everything needed to assess, plan, and gain buy-in for a more effective and organized knowledge system.